Techhead Interactive, a local information and communication technology company operating in Frenchs Forest has been crowned New South Wales’ dealer of the Year 2008.
Telstra Consumer Executive Director, Retail Channels, Mr Andy Ellis, said Techhead Interactive stood out for its sales performance, customer service and experience, innovation and business execution.
“Telstra is delighted to recognise Techhead Interactive as New South Wales’ best dealer in 2008, excelling in postpaid mobile sales, and offering customers the data packages and devices they want to live, work and play,” Mr Ellis said.
“Telstra has over 13,000 outlets and channels across Australia providing sales and service to customers, so the competition to win our annual awards is fierce,” he said.
Techhead Interactive Chief Executive Officer, Mr Tim Fussell said that the award was totally unexpected but accepted it with great pride. “Telstra is the most important supplier to our business and enables us to deliver the best possible solutions for our clients. Since obtaining a Telstra Dealership back in 2003 our business has experienced an average growth of 67% per annum year on year over 5 years. This growth has also landed us in the BRW Fast 100 for the last 3 years in a row,” Fussell said.
Fussell founded the business back in 2000 from the second bedroom of his Dee Why home. Techhead moved to Frenchs Forest in 2003 where it employees over 25 staff of which most are local to the area.
“Techhead Interactive is focussed on delivering exceptional service with its comprehensive technology solutions that include Telstra Mobile, BlackBerry and PDA solutions, Fixed Line phone systems and IT infrastructure. Techhead also offers its clients a flat fee structure with unlimited support.”
Mr Ellis said Telstra looked forward to continuing to work with its dealers to constantly improve the customer experience and meet the needs of Australian consumers, enterprise and business.
The awards are designed to honour and reward outstanding performance by dealers and retailers across sales and customer service, business and enterprise partnerships and solutions, prepaid mobiles, business systems and innovations, as well as state and national dealers.
